Many businesses are starting to discover the enormous potential that Twitter provides to both market their products and have more personal contact with their customers.
- Send personalized messages to your followers at times of your choosing (ex: promotions or coupon codes)
- Avoid having to have personnel send tweets at scheduled times.
- Have your business or blog RSS feed automatically fed to Twitter at specified times (coming soon)
- Upload files of mass personalized messages to your customers to be sent times of your choosing (coming soon) * Subject to Twitter.com use limits
- Free!
Finally use Twitter to its full potential for your business!
Here is a slideshow with some helpful insights on how to communicate with your customers on Twitter/Twaitter while still promoting your brand: